Shipping policy

Thank you for choosing our store! We are committed to providing you with efficient and reliable delivery services. Please read the following logistics policy carefully:

1. Delivery Time
Order processing time: 1-3 working days (excluding weekends and holidays).

Delivery time: 7-15 working days (the specific time depends on the destination and logistics situation).

Please note that extreme weather, holidays or force majeure may cause delays, please understand.

2. Shipping Standards
Order amount less than $39.99: a flat $12 shipping fee is charged.

Order amount reaches or exceeds $40: enjoy free delivery.

3. Delivery Range
We currently support global delivery (please check the specific delivery countries/regions on the checkout page).

Some remote areas may require additional shipping costs or longer delivery time, please contact customer service for confirmation.

4. Logistics Tracking
After the order is shipped, you will receive a confirmation email with the logistics tracking number, and you can track the package status through the courier company's official website.

5. Delivery Issues
If the package is lost or damaged, please contact customer service within 7 days and we will assist in processing the claim or reissue (relevant proof is required).

6. Other Notes
Please make sure the delivery address is accurate. Delivery issues caused by incorrect address are at your own expense.

Customs duties or import taxes are borne by the buyer, and the specific fees are subject to local customs regulations.

If you have any questions, please contact customer service email: jy88chong123@gmail.com
Thank you for your support!